Being a software developer I often use so many mobile and computer applications and encounter various problems which are basically called bugs or issues. Both problems are quiet differ from each other, so tracking systems use to monitor them are also different. Basically a bug can be considered as a missing or wrong part of program that stops the whole application from working properly. On the other hand, issue is a user end difficulty such as problem related to the activation or installation of an application. To solve these issues, bug and issue tracking applications are manufactured by developers.
Bugs tracking applications
In a bugs tracking system, every part of program is analyzed to search, identify and organized the bugs information. Various fields are provided in it to fill the information about bug, module, severity and environment etc. There are numerous free premium and open source tools available on internet to track these problems.
Issues tracking applications
The issue tracking application includes the list of every problem that a user is facing while using software. The questions regarding usage of an application and the detailed technical reports related to any bug can be tracked with these applications.
Both of these bug and issue tracking applications are very essential for every developer. A full functioning and effective software can only be developed by analyzing all of its loopholes.
18 Best Bug and Issue Tracking Applications for Developers:
Bugs trackers
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Mentis BT
It is a web based bugs tracking system which do not requires any kind of installation through any memory device. Along with identifying bugs, you can also interact with many other developers working in the same issue.
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Stryka Plutora
Stryka is one of the best bug and issue tracking applications used as enterprise test management tool. It supports end to end testing lifecycle for latest mobile and pc based applications.
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Lean testing
You can use this little yet powerful tool as your browser extinction to report bugs on website. In case of detecting bugs from applications, you can use the in app reporting tool for better results.
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Bugzilla
From the house of famous Mozilla Company, this is an awesome power packed bugs tracking system. Bugzilla is among those bug and issue tracking applications that has advanced capabilities like time tracking, scheduler report and patch viewer etc.
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Trac
It is a lightweight and stable tool used for bugs tracking which supports a wide range of plugins. Trac contains a huge amount of information along with the features of milestone tracking and user management.
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Jira
If you need a complete set of data recording, reporting and other essential features in bugs tracking system then it the best one. It has a unique feature to integration with code development environment. Jira is not an open source product but it is capable of supporting many useful extenctions.
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ALM
This end to end bug tracking applications is designed by a well known computers manufacturer called HP. The unique feature of ALM supports agile projects also. It comes in the list of paid bug and issue tracking applications and also can be used as free trial for few days.
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Fossil
Fossil can be considered as a strong and reliable application to track the bugs in a program. It is a single package of all essential services such as bug tracking, wiki and version control. Fossil is a cgi enabled app that supports auto synchronization mode.
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FogBugz
This is another application that comes in the list of web based bug tracking system. Fogbugz is a simple and powerful application which cannot be used for free. Only a 45 days free trial can be considered as the best way to know about its features.
Issue trackers
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SalesForce
It is a simple and flexible application that can be used with salesforce customer cloud service. Salesforce is a global help desk that has features like assignment management, issue auditing, scheduling and task management etc.
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Freshdesk
If you need a full functioning issue tracker which contains every traditional and modern function then choose the freshdesk application. It is very easy to use with quick setup process. Freshdesk supports multiple channels to interact such as facebook messenger, phone calls and email.
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ManageEngine ServiceDesk Plus
This helpdesk software is listed in bug and issue tracking applications which are web based. It includes the useful features like contract management, self service portal and asset tracking. The company is providing its services since 10 years so they are expert in issue tracking.
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Perspective
Perspective can be considered as an end to end solution for issue tracking. You can solve any issue by adding a wide range of components such as photos, videos, text documents, outcomes and involvements etc. It is useful for every scale of business sectors from a multinational company to small firms.
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Vision helpdesk
Vision is a multichannel helpdesk which provides services through helpdesk software, ITIL desk and satellite desk. You can freely interact through various channels of communication like email and web forms. It is one of the trusted bug and issue tracking applications used by more than 8000 companies worldwide.
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Freshservice
If you are looking for a highly customizable issue tracking tool then freshservice is best one. It can be used in both small and big businesses due to the ease of use. The premium services of freshservice costs $29 a month also a free version of this application is available.
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victorOps
While preparing the list of immediate responsive bug and issue tracking applications, you can consider victorops as an important ingredient. You can inform about any issue through call and expect the solution done immediately.
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AdminiTrack
It is an issue tracking application especially designed for professional software developers. You can use it through any standard browser for the tracking your issues. Along with tracking, it can also be used as a management and communication tool.
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CaseCamp.com
The ideal bug and issue tracking applications are capable of task management, time tracking feature and code management. All these features are already included in casecamp.com. It supports eagle view, gnatts charts and agile drag & drop planning. Due to its easy accessibility from anywhere, it is recommended by many developers.